Frequently Asked Questions

Files and Submission

What do I need to print my thesis?

To begin production, we need PDF files of both the interior and the cover. Additionally, please place an order via our online portal or contact us by email or phone.

In what file format should I submit?

You can submit your files as PDFs, for both the interior and the cover. The dimensions of your document must match the final thesis format.

➤ More about file submission

Should I submit in A4 or B5 format?

Both formats are accepted. If you submit in A4, we can scale it down to 81% to match B5 size (17 x 24 cm). Keep in mind that margins and font sizes will be reduced when scaling down.

Can I submit separate chapters?

Yes, as long as the chapters are correctly and clearly numbered. However, we recommend submitting the interior as one complete PDF file.

Can I submit a test file for quality control?

Yes, that’s a great idea! You can submit a test file at any time before placing your final order. This helps prevent issues during production and ensures your thesis is printed without delays.

Printing Process and Delivery Times

When should I submit my files?

We recommend submitting your files at least three weeks before your desired delivery date.

How long does the printing process take?

After receiving your files, we’ll check them and send a proof copy within four working days. Once approved, it takes about seven more working days to produce and deliver your thesis. In a rush? Use our express service to receive your thesis within four working days after proof approval.

When will I receive the proof copy?

On the third working day after submitting your files, you’ll receive the proof copy of both the interior and the cover.After receiving your files, we’ll check them and send a proof copy within four working days.On the third working day after submitting your files, you’ll receive the proof copy of both the interior and the cover.

What if I have corrections after the first proof?

Send us the updated PDF files, and we’ll process the changes. You’ll receive a revised digital proof by email within 1–2 working days. For a third or fourth correction round, we charge €50 per round.

When will my theses be delivered?

Deliveries take place during business hours. The evening before delivery, you’ll receive a track & trace code. Need delivery before 12:00 PM on a specific working day? That’s possible for an additional €50.
 

Do I need to schedule my order in advance?

No, advance scheduling isn’t necessary. Once we receive your PDF files and order details, we’ll start right away.

Layout and Extra Services

Can you help with the layout?

Yes! We can professionally design both the interior and the cover. Please allow approximately three weeks for this process.
More about layout and design

How do I request an ISBN for my thesis?

We can easily request an ISBN for you. Fill out the form on our website or contact us by email or phone. You can include the ISBN in your manuscript before approving the proof. The cost is €25.
Request an ISBN here

Which binding method do you recommend?

We recommend perfect binding, the most common and durable method. The spine is neatly trimmed, and the interior is glued to the cover. We do not recommend PUR binding due to its negative environmental impact.

Can I receive a digital version of my thesis?

Yes, we can provide a PDF for your university library. We also offer an interactive flipbook so your thesis can be browsed digitally. The cost for a digital version is €50.

Can I have extra invitations printed?

Yes, we include a free bookmark (60 x 240 mm), often used as a promotion invitation. Want additional invitations for a dinner or party? We can print these in any desired format and design.

What does FSC mean?

FSC stands for Forest Stewardship Council. This certification ensures that the paper comes from responsibly managed forests. Most of the paper we use is FSC-certified. Want to add the FSC logo to your thesis? We can arrange this for an additional €25.

Payment and Shipping

When do I need to pay?

After placing your order, you’ll receive an invoice based on your specifications. Payment is expected after approval of the (print) proof. If your university or employer is paying, a payment confirmation by email is sufficient.

Can I pay by credit card?

No, we do not accept credit card payments.

Can you deliver to multiple addresses?

Yes, for a small additional fee we can ship your books to multiple addresses. The cost depends on the number of addresses and books per location.